We have just upgraded to View 5, although our issue is not specific to the version. We have several different pools of VMs that are very similar. Just as an easy example, the icons on one desktop pool may be different than the icons on another deskop pool. In the past, we typically have created one base image and then two separate snapshots with which to base the desktop pools. On a recent tech support call, the VMWare engineer recommended that we only have 1 pool per base image. However, I didn't find anything about that in particular in the documentation and having only 1 base image makes managing updates (Windows, software, antivirus, etc) much easier from an admin standpoint. Any opinions on this?
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